We respect your privacy and keep your personal information confidential.
When you visit our site, the information collected is stored by your browser, such as your name, phone number, postal code, and address. Cookies can be used to recognize your IP address and provide faster access to our site. You can restrict the use of cookies by changing the settings in your browser, which may limit your access to our site.

For your convenience, we have express checkout available online. Simply add an item to your bag, go to your bag (link in the upper right hand corner of each page) and choose your preferred check out option. Provide your payment and shipping information, and place your order! An order confirmation will be sent to the email address on file once your order is placed.

Most of the time is that you have entered the email address or password incorrectly.
If you signed in with Facebook or Gmail the first time, you will need to click the "Sign in with Facebook" or "Sign in with Gmail"button to log in.

No, you don't need to register with HELLYMOON to place orders.
You can fill in the necessary information when checking out as a guest. But you will not be able to check the order status or order history without registering.